Privacy Policy

At JustAskMomo, built by Arkintel (arkintel.com), your privacy is our top priority. We are dedicated to protecting and respecting your personal data, ensuring transparency in how your information is managed. This Privacy Policy outlines the types of personal data we collect, how we use and protect that information, and your rights regarding your data. By accessing and using our AI services, you acknowledge that you have read, understood, and agree to the practices described in this policy. We encourage you to review this policy regularly to stay informed about how we are safeguarding your privacy.

To provide you with the best possible experience, JustAskMomo may collect a variety of information from you. This includes personal details such as your name, email address, and phone number, which help us personalize our services and communicate effectively with you. Additionally, we gather technical data, such as your IP address, browser type, operating system, and device information, which assist us in optimizing our services for different platforms. We may also collect information regarding your usage patterns, preferences, and interactions with our services, as well as any additional data you voluntarily provide through our platforms or in communication with our support team.

JustAskMomo uses the information we collect to deliver, maintain, and enhance our AI services. Your data enables us to process your requests, customize your experience, and improve the functionality and efficiency of our algorithms. We also use your information to communicate with you, whether to provide updates, respond to inquiries, or offer support. Additionally, with your explicit consent, we may use your information for marketing purposes, such as sending you promotional content or notifying you about new features and services that may be of interest to you. Rest assured, any marketing communications will respect your preferences and you can opt out at any time.

JustAskMomo, developed by Arkintel, is committed to protecting your personal information and will not sell or rent your data to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our services, such as hosting providers, payment processors, or customer support platforms. These partners are contractually obligated to maintain the confidentiality and security of your information. In certain circumstances, we may also be required to disclose your information by law, such as in response to a legal request or to protect the rights, property, or safety of JustAskMomo, our users, or others. Such disclosures will be made in accordance with applicable laws and regulations.

At JustAskMomo, we take the security of your personal information seriously. We have implemented comprehensive security measures, including encryption, access controls, and regular security audits, to safeguard your data from unauthorized access, alteration, or disclosure. Despite these efforts, it is important to understand that no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information with industry-leading practices, we cannot guarantee its absolute security. We recommend that you also take steps to protect your personal data, such as using strong passwords and keeping your login information confidential.

You have various rights regarding your personal information held by JustAskMomo. These rights include the ability to access, correct, update, or delete the data we have collected about you. Additionally, you have the right to object to certain types of data processing, such as direct marketing, and to request that we restrict the processing of your information in certain circumstances. If you wish to exercise any of these rights, please contact us at momokopowis@gmail.com. We will respond to your request in accordance with applicable data protection laws, and we may need to verify your identity before fulfilling your request to ensure your information is protected.

JustAskMomo uses cookies and similar tracking technologies to enhance your experience when using our website and services. Cookies are small text files that are stored on your device and help us recognize you on future visits. They enable us to remember your preferences, understand your interactions with our content, and improve the overall functionality and performance of our services. We may also use cookies for analytics purposes, allowing us to gather insights into user behavior and optimize our offerings accordingly. You have the option to manage your cookie preferences through your browser settings, and you can choose to disable cookies, although this may affect the functionality of certain features.

JustAskMomo retains your personal information for as long as it is necessary to fulfill the purposes for which it was collected, or as required by law. The duration of data retention may vary depending on the nature of the information and the context in which it was provided. Once your data is no longer needed, we will take appropriate measures to securely delete, anonymize, or otherwise dispose of it in a manner that ensures your privacy is protected. We review our data retention practices regularly to ensure that we are only retaining personal information for as long as necessary and in compliance with legal obligations.

Our website and services may include links to third-party websites, products, or services. These external sites are not operated or controlled by JustAskMomo, and we are not responsible for their content, privacy practices, or data handling procedures. When you access third-party websites, you do so at your own risk, and we encourage you to review their privacy policies and terms of service to understand how they collect, use, and protect your personal information. JustAskMomo does not endorse or make any representations about these third-party sites, and any information you provide to them is governed by their respective policies.

JustAskMomo, developed by Arkintel, reserves the right to modify or update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or the evolving nature of our services. Any changes to this policy will be posted on our website, and we will provide a notice of the updates either through our services or via email, where appropriate. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information. Your continued use of our services after any changes have been made constitutes your acceptance of the revised policy.

If you have any questions, concerns, or feedback regarding this Privacy Policy or our data protection practices, please do not hesitate to contact us. We value your input and are committed to addressing any inquiries you may have. You can reach us at momokopowis@gmail.com, and we will make every effort to respond to your message in a timely and helpful manner. Your trust is important to us, and we are here to assist you with any privacy-related matters.